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We accept returns for products purchased through Befrsher, but certain conditions apply.

1. Exchange Condition

  • Eligible Conditions: Exchange items if they are damaged or if there’s a size issue.
  • Request Timeframe: Contact us within 12 hours of delivery.
  • How to Request: Call or message us at 9399483645 to start your exchange process.
  • Exchange Process:
    • In-Store Exchange: Visit our partnered retail shop for an exchange. We’ll provide the store address.
    • Home Delivery Exchange: Opt for home delivery exchange and cover the shipping cost.

2. Cancellation Condition

  • Before Confirmation: Full refund if you cancel before the order is confirmed.
  • After Confirmation: No refund for orders that have been accepted or dispatched.

3. Shipping Charges Condition

  • If you choose self-pickup and later require delivery exchange, you’ll be responsible for delivery charges.
  • Sale items are not eligible for return.

How To Initiate Return ?

  1. No refunds, only exchanges.
  2. Return requests send within 24 hours of product delivery.
  3. Send a whatsapp Message to us on this number 9399483645.
  4.  We will reach to you within next 2 hours to solve your problem through your requesting number.

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